Refund Policy

1. No Refunds Policy

Hyper is distributed as downloadable desktop software. Upon payment, you receive an immediate, permanent activation license key that unlocks lifetime access and all future software versions with zero operational subscription limits.

Due to the absolute, instantaneous digital delivery nature of license keys, we enforce a strict NO REFUNDS policy. All purchases and licensing sales are final.

2. Rationale Behind Our Policy

Unlike standard cloud-based SaaS (Software-as-a-Service) products that charge recurring monthly fees to maintain servers, Hyper is a local-first, one-time-fee product.

When you buy Hyper:

• Your activation key instantly registers your license globally with Paddle.
• You receive full execution code that operates locally without ongoing monthly server infrastructure charges.
• There is no mechanism to "deactivate" local execution logs once the installer and product are running on your computer.

This allows us to maintain a highly affordable, honest, and straightforward pricing structure ($7.99 single payment) for everyone.

3. Technical Support and Product Assistance

While we do not offer monetary refunds, we are fully committed to ensuring a smooth user experience. If you encounter setup issues, operating system installation bugs, or database configuration hurdles, please reach out to us. We will work closely with you to resolve any errors or release hotfixes to keep your workflow running seamlessly.

4. Reach Out

For technical inquiries, licensing issues, or general support queries, please email us directly:

Email: info@synaptyc.cloud